Question 1

How to change my email addres?

Accepted Answer

Currently, Playary does not support changing your email address. In the future, necessary updates will be made to our platform to enable users to change their email addresses.

Question 2

How can I change my password?

Accepted Answer

Here are the steps to change your password in Playary:

If you are on the Playary website homepage, hover over your name in the top section and select the "Settings" option from the dropdown menu. If you are using the Playary for Artists or Playary for Podcasters applications, click on your user avatar within the applications and select the "Settings" option from the menu. Alternatively, you can go to the Settings page.
On the Settings page, navigate to the "Password" tab within the profile menus.
Enter your current password, new password, and the verification password to confirm the new password accurately.
Ensure that your current password is correct and that the new password and verification password match.
Once you have entered the required information, click on the appropriate button to change your password.
After successfully changing your password, you can use the new password to log in to any Playary application if you have previously logged out.

Remember, changing your password in Playary is currently only possible through the web application.

Question 3

How can I change my profile information?

Accepted Answer

To update your profile information, you can only do so through the Playary web application. Follow these steps:

If you are on the Playary website homepage, hover over your name at the top section and select the "Settings" option from the dropdown menu. If you are using the Playary for Artists or Playary for Podcasters applications, click on your user avatar within the applications and select the "Settings" option from the menu. Alternatively, you can visit the Settings page.
On the Settings page, click on the "Profile" tab within the profile menus.
In the opened page, you can edit your first name, last name, phone number, gender, date of birth, address, city, and country. Note that some information may be optional. If you have previously entered non-mandatory information, you can delete it if desired. However, leaving mandatory fields blank will prevent you from updating your profile.
After making the desired changes to your information, click the "Save" button.

Remember to use the Playary web application to modify your profile information.

Question 4

How to delete my account on Playary web app?

Accepted Answer

To delete your Playary account through the website, follow these steps:

If you are on the Playary website homepage, hover over your name at the top section and select the "Settings" option from the dropdown menu. If you are using the Playary for Artists or Playary for Podcasters applications, click on your user avatar within the applications and select the "Settings" option from the menu. Alternatively, you can visit the Settings page.
On the Settings page, click on the "Delete My Account" tab within the profile menus.
In the opened page, you will see information about which data will be deleted or retained if you proceed with deleting your account. If you wish to delete your account, enter your Playary account password in the "Password" section on the page, and click the "Delete My Account" button.
If your password is correct, your account will be permanently deleted from the Playary systems, and you will no longer be able to access any Playary applications using your associated email and password. If you wish to create an account again, you can use the same email address that was used for the deleted account to create a new account and continue using Playary applications.

Please note that if you are using the Playary for Artists or Playary for Podcasters applications to publish music or podcasts on the Playary platform, deleting your account will result in the deletion of all the music and podcasts you have published on the platform. This content will no longer be accessible to any listeners.

Question 5

How to delete my account on Playary iOS and Android mobile apps?

Accepted Answer

To delete your Playary account through the Playary iOS and Android mobile applications, follow these steps:

Open the mobile application and tap on the "Library" tab located at the bottom of the app. This will open the Library screen.
On the Library screen, tap on the "Gear" icon at the top of the screen to access the "Settings" screen.
Scroll down to the bottom of the Settings screen and tap on the "Delete my account" button.
In the opened screen, you will see information about which data will be deleted or retained if you proceed with deleting your account. If you wish to delete your account, enter your Playary account password in the "Password" section on the page, and tap the "Delete My Account" button.
If your password is correct, your account will be permanently deleted from the Playary systems, and you will no longer be able to access any Playary applications using your associated email and password. If you wish to create an account again, you can use the same email address that was used for the deleted account to create a new account and continue using Playary applications.

Please note that if you are using the Playary for Artists or Playary for Podcasters applications to publish music or podcasts on the Playary platform, deleting your account will result in the deletion of all the music and podcasts you have published on the platform. This content will no longer be accessible to any listeners.

Question 6

How to delete my account on Playary desktop apps?

Accepted Answer

At the moment, Playary desktop applications do not support the account deletion feature. To delete your account, please visit the Playary website.

Question 7

How to delete my account on Playary Apple TV app?

Accepted Answer

At the moment, Playary Apple TV app applications do not support the account deletion feature. To delete your account, please visit the Playary website.

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